Tool
Sierra
Sierra: AI customer-experience agents for businesses. Vendor page
2 use cases
Sierra: Run one customer agent across chat, SMS, WhatsApp, email, and voice
Sierra deploys one agent across channels to serve customers and support revenue growth.
How: Build the agent → Enable channels → Monitor outcomes
Source · Checked Oct 24, 2026
Sierra: Build a customer agent from your SOPs and transcripts
Sierra's Ghostwriter builds an agent from uploaded SOPs, transcripts, and recordings.
How: Upload SOPs and transcripts → Review the generated agent → Ship with guardrails
Source · Checked Oct 24, 2026