Salesforce: AI SDR
100%per Salesforce
Two agents work every in-scope inbound lead (software downloads, trade shows): an engagement agent emails within minutes and follows up twice; a qualification agent chats with the prospect, captures BANT into Sales Cloud, and applies ~50 Siemens-defined rules. Leads with at least two positive BANT answers go to the right seller with a summary; guardrails keep the agent off products and competitors.
Industry: Industrial technology / infrastructure
Tools named: Salesforce Agentforce (prebuilt engagement agent + custom qualification agent), Agent Script, Sales Cloud, Data 360, Snowflake (zero-copy)
Reported results (as quoted): "cut Siemens' lead response time from days to minutes, with 100% process coverage of approximately 2,500 in-scope inbound leads per month across 132 countries"; "So far, the agents have driven an 11% engagement rate, a 6% qualification rate, and 80% of interactions earn a Good or Very Good rating."
Note: Strong template: deterministic qualification rules wrapped around a conversational agent. Also built a partner-management agent for 14,500+ partners in six weeks.
Source
Company: Siemens (Smart Infrastructure) · Vendor case study · https://www.salesforce.com/customer-stories/siemens/agentic-sales-leads/ · Published Sep 14, 2026
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